Utah Radon Defense
Privacy Policy
Utah Radon Defense (“Utah Radon Defense,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.utahradondefense.com/ (the “Website”), submit a form, contact us, opt in to text messages, or request or receive our services.
1. Information We Collect
Information you provide
- Contact information, such as your name, email address, telephone number, mailing address, and service-property address.
- Service information, such as your reason for inquiry, relationship to the property, requested timeline, property conditions, radon-test information, system details, appointment preferences, and notes you submit.
- Transaction and account information needed to provide services, process payments, maintain warranties or memberships, and respond to support requests. Payment-card information may be handled directly by a payment processor rather than stored by us.
- Communications, including emails, calls, form submissions, reviews, and SMS/MMS messages, together with your consent and opt-out preferences.
- Job-application information if you apply for employment.
Information collected automatically
When you use the Website, we and our service providers may automatically collect device and usage data, such as IP address, browser and device type, operating system, pages viewed, referring pages, approximate location derived from IP address, dates and times of visits, advertising identifiers, and interactions with Website features.
2. Cookies and Tracking Technologies
We may use cookies, pixels, tags, analytics tools, call-tracking technology, and similar technologies to operate and secure the Website, remember preferences, understand Website performance, measure advertising, and improve our services. Some technologies may be provided by analytics, advertising, scheduling, form, or other service providers. You can control cookies through your browser and, where available, the Website’s cookie settings. Blocking cookies may affect Website functionality.
3. How We Use Information
- Respond to inquiries; provide assessments, quotes, testing, mitigation, repairs, monitoring, memberships, warranties, and customer support; and schedule and complete services.
- Communicate about appointments, service status, reports, payments, maintenance, safety information, and other account or transaction matters.
- Send marketing emails or text messages when permitted by law and consistent with your choices.
- Process payments, maintain business records, administer warranties or programs, and prevent fraud or misuse.
- Operate, personalize, secure, analyze, and improve the Website, advertising, customer experience, and services.
- Comply with law, enforce agreements, establish or defend legal claims, and protect rights, property, health, and safety.
4. SMS Opt-In and Messaging Privacy
If you voluntarily opt in, we may send recurring informational and marketing SMS/MMS messages, including messages about inquiries, estimates, appointments, testing or installation schedules, service or system updates, reminders, support, memberships, and promotional offers.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out or HELP for help. You may also call 801-900-4519 or contact us at https://www.utahradondefense.com/contact/.
- SMS consent is optional and is not a condition of purchase. The program is intended for users age 18 or older.
NO SHARING OF SMS OPT-IN DATA: Mobile phone numbers, SMS opt-in consent, and related messaging data will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may disclose this data only to vendors that help us deliver and support our messaging program, when required by law, or in connection with a business transfer, and those recipients may not use it for their own marketing.
Additional SMS terms appear in our Terms and Conditions at
https://www.utahradondefense.com/terms-and-conditions.
5. How We Disclose Information
We do not sell your personal information. We may disclose information in the following limited circumstances:
- Service providers: to vendors that perform services for us, such as Website hosting, analytics, advertising, CRM, scheduling, communications, payment processing, financing support, document storage, and professional services. They may use information only to perform services for us or as permitted by law.
- At your direction: to people or organizations you ask us to involve, such as a property owner, buyer, seller, agent, inspector, builder, or property manager.
- Legal and safety reasons: when reasonably necessary to comply with law or legal process; enforce agreements; investigate fraud or security issues; or protect rights, property, health, or safety.
- Business transfers: in connection with a merger, financing, reorganization, sale of assets, or similar transaction, subject to appropriate confidentiality and legal requirements.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining warranty and customer records, meeting legal and accounting obligations, resolving disputes, and enforcing agreements. Retention periods vary based on the type of information and our legal or operational needs.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. You are responsible for using appropriate caution when sending sensitive information electronically.
8. Your Choices and Rights
- SMS: Reply STOP or otherwise clearly ask us to stop text messages. We may send one confirmation message.
- Email marketing: Use the unsubscribe link in a marketing email or contact us.
- Cookies: Adjust browser or Website cookie settings where available.
- Access, correction, or deletion: Contact us to request access to, correction of, or deletion of personal information we maintain about you. We may verify your identity and may retain information when required or permitted by law.
Depending on where you live, applicable law may provide additional rights. We will not unlawfully discriminate against you for exercising a privacy right.
9. Children’s Privacy
The Website and services are not directed to children under 13, and the SMS program is restricted to persons age 18 or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.
10. Third-Party Websites and Services
The Website may link to third-party sites or services. Their privacy practices are governed by their own policies, not this Policy. We encourage you to review those policies before providing information.
11. Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices, technology, or legal obligations. We will post the revised Policy on the Website and update the effective date. Material changes may be communicated through additional notice when appropriate.
Contact Us
Questions about this policy may be directed to:
Utah Radon Defense
478 S 2000 W, Suite 114, Springville, UT 84663
Phone: 801-900-4519
